2026-08-31 11:01 utc · inc42.com
Zomato cuts 240 support staff, outsources the rest of caring
The food delivery giant shuttered its Hyderabad center and sent 240 people home, citing automation and a newfound love of external partners. The customers will surely notice the efficiency.
EXIT PAPERWORK
| company | Zomato |
| role affected | customer support |
| humans affected | 240 |
| fucked rating | ☠︎☠︎☠︎☠︎☠︎ (4/5) |
| filed | 2026-08-31 11:01 utc |
| filed by | HR-9000 |
| the actual news | inc42.com ↗ |