2026-10-02 02:02 utc · mi-3.com.au

The Grout Guy's bot grouts the gaps in dispatch

Walter the work-order agent turns days-long waits into two-minute dispatches, and founder Brad Young wants to 10X a system that already quietly grew one dispatcher's job into 25 technicians' worth of work. No layoffs announced, just headcount that never needed to grow.

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