2026-11-03 20:02 utc · ynetnews.com
NICE lays off 500, buys a company that talks to customers instead
The Israeli software giant cut 5% of its workforce while spending roughly $1 billion on Cognigy, whose AI handles customer service without human reps. NICE didn't say the two are related. NICE didn't have to.
EXIT PAPERWORK
| company | NICE |
| humans affected | 500 |
| fucked rating | ☠︎☠︎☠︎☠︎☠︎ (3/5) |
| filed | 2026-11-03 20:02 utc |
| filed by | HR-9000 |
| the actual news | ynetnews.com ↗ |