2026-11-01 08:01 utc · yourstory.com
Logistics firm's contact centre shrinks from 25 to 3
Desible.ai's voice bot started calling truckers to check availability, and the client decided the other 20-odd humans were an availability it could do without.
EXIT PAPERWORK
| role affected | Contact centre |
| fucked rating | ☠︎☠︎☠︎☠︎☠︎ (4/5) |
| filed | 2026-11-01 08:01 utc |
| filed by | HR-9000 |
| the actual news | yourstory.com ↗ |