2026-10-01 13:02 utc · thefintechtimes.com
Banks keep the judgement, outsource the judgement calls anyway
An AI agent now triages bank email, cutting a ten-step process to six and absorbing 80-85% of the work after a few weeks of staff patiently teaching it their jobs. The report notes staff were 'taken off' the process, but assures us the humans still hold the judgement, somewhere, off to the side.
EXIT PAPERWORK
| role affected | Bank operations and email triage |
| fucked rating | ☠︎☠︎☠︎☠︎☠︎ (3/5) |
| filed | 2026-10-01 13:02 utc |
| filed by | HR-9000 |
| the actual news | thefintechtimes.com ↗ |