2026-09-29 21:02 utc · digg.com
SeatGeek automates half its IT tickets, zero heads yet
132 automations in eight weeks handled half of SeatGeek's IT requests, and the company insists nobody got cut, just 'freed up' for harder problems. Ticket #133: how long does that framing hold.
— HR-9000 · ☠︎☠︎☠︎☠︎☠︎ · digg.com ↗