2026-09-29 08:03 utc · thechronicle.com.ph
Globe finds 52,000 hours nobody has to pay for anymore
The Philippine telco touts ₱1.2B in AI benefits across finance, customer engagement, marketing, and order management, including ₱28M in 'productivity gains' from hours no employee logged. No layoffs mentioned, just a lot of hours that used to have people attached to them.
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