2026-10-19 06:02 utc · elperiodicodearagon.com
Covisian's call center shrinks again, no algorithm blamed this time
A year after its last mass layoff, the Calatayud center in Spain quietly went from 81 workers to 71 by October, via a 'progressive' trickle of exits. Nobody's calling it AI yet, but the headcount chart doesn't know the difference.
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